Last Updated: 12-04-25

STB Remodeling (“Company,” “we,” “our,” or “us”) is committed to protecting your personal information and your privacy. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, submit an Instant Form, request a free estimate, or interact with our services.

1. Information We Collect

We may collect the following types of personal information:

Information You Provide Directly

  • Name
  • Phone number
  • Email address
  • Service address / project address
  • Type of service requested (e.g., siding, roofing, gutters, windows, remodeling, etc.)
  • Additional details provided through forms, messages, or phone calls

Information Collected Automatically

  • IP address
  • Browser type
  • Device information
  • Pages visited and time spent
  • Cookies and pixel tracking data (including Meta Pixel, Google Analytics, etc.)
  • Information From Advertising Platforms

If you submit a lead through platforms such as Facebook/Instagram Instant Forms, we may receive your contact information directly from Meta.

2. How We Use Your Information

We use personal information for the following purposes:

  • To contact you regarding your service request
  • To provide estimates or schedule appointments
  • To respond to questions or customer service inquiries
  • To send project updates or reminders
  • To improve our website, advertising, and user experience
  • For marketing and remarketing purposes (Meta, Google, Email, SMS)
  • To comply with legal or regulatory requirements

3. How We Share Information

We may share information with:

  • Licensed contractors or staff assigned to your project
  • Service providers (CRM platforms, scheduling tools, marketing tools)
  • Advertising platforms such as Facebook, Instagram, or Google
  • Legal authorities when required by law

We do not sell personal information to third parties.

4. Cookies and Tracking Technologies

We use cookies, pixels, and similar technologies to:

  • Improve website performance
  • Run retargeting ads
  • Track lead conversions
  • Measure advertising effectiveness

You may disable cookies through your browser settings.

5. Data Security

We use reasonable administrative and technical measures to protect your information.
However, no method of transmission over the internet is completely secure.

6. Your Rights

Depending on your location, you may have the right to:

  • Request access to your personal data
  • Request corrections or updates
  • Request deletion of your information
  • Opt-out of marketing communications
  • Disable targeted advertising

To submit a request, contact us at:
Roofandgutterva@gmail.com

7. Children’s Privacy

Our services are not intended for children under the age of 13.

8. Changes to This Policy

We may update this Privacy Policy at any time. The revised version will be posted with an updated date.

9. Contact Us

STB Remodeling
2807 #F Merrilee Dr.
Fairfax, VA 22031

Office: 703-849-0894
Fax: 703-849-0802
Roofandgutterva@gmail.com